Foundation Insurance Services
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    • Home
    • About Us
    • Insurance
      • Business Insurance
      • Personal Insurance
      • Team Benefits
    • Claims
    • Reviews
    • Blog
    • Podcast
    • Contact Us

  • Home
  • About Us
  • Insurance
    • Business Insurance
    • Personal Insurance
    • Team Benefits
  • Claims
  • Reviews
  • Blog
  • Podcast
  • Contact Us

Claims

Person with bandaged hand filling out a work injury form.

What to do if you have a claim

General Liability:


  1. Obtain the names, addresses, and phone numbers of the individuals involved.
  2. Obtain a brief description of what occurred
  3. Obtain names and contact information for any witnesses
  4. DO  NOT admit fault or claim responsibility. Provide facts based upon what you know to have happened. Cooperate with police or investigating authorities.
  5. As soon as possible, contact us (your insurance agent) or your insurance company directly


Property Claim:


  1. Take  whatever steps necessary to prevent further damage (i.e., contact fire,  police, emergency first responders, etc.) DO NOT put yourself in harm's way.
  2. Make as comprehensive a list as possible of all damaged property. DO NOT  throw any damaged property out until instructed to do so by your claims adjuster.
  3. As soon as possible, contact us (your insurance agent) or your carrier directly to report the claim.


Workers' Compensation:


  1. Make sure the employee receives necessary medical attention as soon as possible. 
  2. Complete the state-required reporting form
  3. Contact Us or your work comp carrier to report the claim as soon as possible


Auto:


  1. Get somewhere safe and call police if necessary
  2. Exchange contact information of all individuals involved. i.e name, address,  phone, email, year, make, model, VIN and plate number, insurance company  name, policy number, and phone number
  3. Once the above has been obtained, contact us as soon as possible.


Homeowners:


  1. Get everyone to Safety
  2. Call Emergency First responders (Police/Fire)
  3. Do what you can to prevent any further damage from occurring, but DO NOT put yourself in harm's way.
  4. Preserve any evidence and take photos when it is safe to do so.
  5. Save any receipts for emergency repairs
  6. Contact us or your carrier as soon as possible.  If needed, we can put you in touch with restoration companies to help mitigate damages and restore the property.

File a Claim

We are always here to assist you with reporting any claim, and you are welcome to contact our agency directly at any time. For those who prefer to expedite the process and already know which carrier provides your coverage, you may also reach out to the carrier directly for immediate assistance. 

Pay Your Bill

If you know your insurance carrier, you can access their online bill pay portal directly. For the fastest processing, we recommend submitting all payments directly to your carrier. Should you have any questions or need assistance, please feel free to contact us at any time. 

Ready to take the next step?

We’re here to help, reach out today and let’s find the right coverage solutions for your needs. 

Contact us

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Foundation Insurance Services

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